Compliance & Quality

Our Compliance Philosophy

Zelong does not hold abrasive industry certifications in our own name β€” because we are a trading partner, not a factory. Instead, we require every partner factory to maintain the following certifications, and we keep copies on file:

Certification Standard Required From Applicable Products
ISO 9001:2015 Quality Management System All partner factories All products
MPA EN 12413 Bonded abrasive safety (Germany) Cutting & grinding disc factories Cutting discs, grinding discs
CE EN 13743 Coated abrasive flap disc safety (EU) Flap disc factories Flap discs
ISO 525 Bonded abrasive definitions Disc factories All discs
FEPA Grain size compliance All factories All products

Our Factory Audit Process

Before a factory becomes a Zelong partner, we conduct:

  1. Documentation audit β€” Business license, export license, ISO/cert certificates, previous export records
  2. On-site visit β€” Production line inspection, QC equipment check, management interview
  3. Sample evaluation β€” Production samples vs specifications, in-house test (speed, balance, side load)
  4. Trial order β€” Small bulk order before full partnership; QC inspection at goods ready stage

We re-audit partner factories annually, or immediately upon any quality incident.

In-line Quality Control

For every bulk order, we conduct (or hire a third-party QC firm to conduct) pre-shipment inspection:

  • Visual & dimensional inspection (random sampling per AQL)
  • Speed testing (80 m/s, 100 m/s for discs)
  • Side load / breakage testing (cutting discs)
  • Balance testing
  • Lot-traceability verification (raw material β†’ finished goods)

Inspection reports are shared with you before the goods leave the factory. If anything fails, we hold the shipment and demand rework β€” at the factory’s cost.

Documents Provided With Every Shipment

  • Commercial Invoice β€” from Hubei Zelong
  • Packing List β€” combined across all factories in the order
  • Bill of Lading
  • Certificate of Origin β€” Form A / E / F / RCEP per request
  • Test Report β€” per batch, from the producing factory
  • ISO / MPA / CE copies β€” from the producing factory
  • Insurance Certificate β€” for CIF / DDP shipments

Third-Party Inspection

For larger orders (typically significant value), we recommend third-party pre-shipment inspection by:

  • SGS
  • Bureau Veritas
  • TÜV
  • Asia Inspection (Asia Sourcing Group)

Inspection cost is borne by the buyer (typically on request (quote-based)). Third-party inspection reports are accepted by all our partner factories for claim purposes.

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